Update! I got an email from Gmail Support. They have reset the account, with my name and secondary email address that they had on file. Woohoo! The only problem is that the verification email will go the secondary email address which is my old work address. I need to contact the Network Admin at my old workplace and ask them to reactivate my old email so that I may get my new (temporary) gmail password. It looks like my last (nasty) message to Gmail Support was read and responded to. 🙂 Still… no word on how my account was compromised. Oh well, we will see how it goes.